Shipping policy

At Selva Nahele, we take great care to ensure your order arrives safely and with minimal environmental impact.
We prioritize eco-friendly packaging whenever possible and we may consolidate shipments to reduce our carbon footprint. However, additional protective materials may occasionally be used when needed to protect temperature-sensitive or fragile items during transit.


Free Shipping

We’re grateful for your support of small, sustainable makers — and we want to give something back.

We offer free shipping on online orders over $75 or more

Shipping discounts are applied automatically at checkout once the qualifying amount is reached.


Processing Time

Orders are usually processed within 1 – 3 business days.
During holidays or special launches, processing may take slightly longer — thank you for your patience and understanding.


Shipping Times

After processing, delivery typically takes 3 – 7 business days within the continental U.S.
We currently ship within the U.S. only but plan to expand responsibly in the future.


Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking link so you can follow your package every step of the way.


Chocolate Shipping Policy

Please note that shipping times may vary during warmer months and peak holiday seasons.

Most orders are processed the same day or the next business day. Delivery times vary by location but typically arrive within 2–5 business days after shipment.

We appreciate your patience and support as we carefully pack and ship our chocolates.


Warm Weather Shipping

Chocolate is sensitive to heat. When temperatures reach 80°F/27°C or higher, we pack shipments with insulated liners and ice packs to help maintain quality during transit.

We monitor weather conditions along your delivery route and package each order appropriately to help ensure your chocolate arrives in the best possible condition. We may delay shipments during extreme heat to protect your order.