Purchase Options & Cancellation Policy
At Selva Nahele, some of our products are offered for pre-order so you can reserve limited-edition or upcoming releases from our artisan partners.
Pre-orders help small producers plan responsibly and reduce waste.
Payment is collected at checkout to secure your item.
You may cancel your pre-order within 24 hours of purchase by emailing info@selva-nahele.com.
After 24 hours, we may already be preparing your order for shipment or production, so cancellations can’t always be guaranteed.
Estimated shipping dates are shown on each product page, and you’ll receive tracking information once your order ships.
We appreciate your understanding — every order supports sustainable sourcing and the communities behind our products. 🌿